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Frequently asked questions

Where is the location of your B & B

Our B & B is in Rhyl.  Rhyl is in North Wales, 30 minutes by car or train to

Chester - The English border City.

 

Is Wi-Fi available

Free high speed Wi-Fi is available in all rooms and throughout the property.

 

Check in / out times

Check in anytime after 2 pm (please call if earlier required)

Check out 11am (Morning)

 

IF YOU ARE CHECKING IN: 

We have to allow a period of time when a guest checks out to clean the room so it is nice and fresh for the next guest.  Some guests check out really early, so a room may be cleaned, sheets changed, valeted etc early.  If this is the case, you can occupy the room early.  If the leaving guest leaves late, which does happen, then we can clean and prepare the room for your stay, however please allow up to 2 pm, 14:00 hours for maximum check in time.  

 

In the event a room is not ready, we can hold your luggage for you until it is cleaned, bed linen changed etc.  That is why we have a check out time of 11am.  You then move into the room at 2 pm - Check in time.  

 

If you are a guest that is staying for a period of time, then this is more flexible and check in / out times can be agreed.

 

IF YOU ARE CHECKING OUT:

Our usual check out time is 11 am, however depending if we have a guest booked in, we can often extend this if a new guest is not booked in.

 

ARRIVING EARLY:

In many cases, if you arrive early we will keep safe any luggage you have until the room is ready.  If it has not been occupied the previous day, you can move straight in.  

 

In the event of arriving early, you can simply get a coffee or cup of tea until your room is ready.  We like to treat all guests with respect and do everything in our power to accommodate all reasonable requests.

 

 

Travelling by car:

Type our postcode in to AA Autoroute or your Sat Nav: LL18 3HL

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Average travel times from:

London: 3 hours 40 mins (quicker on train!)

Birmingham: 2 hours 20 mins

Manchester: 1 hour 10 mins

Liverpool: 1 hour 5 mins

Chester: 30 mins

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Exit the A55, junction 27 (signed Rhyl) and it takes approximately 7 minutes to our property.

 

Where is the nearest train station?

The main train station is 4 minutes walk away.  

You can get a direct train from London Euston to Rhyl and it takes 2 hours 36 minutes.

 

Arriving by plane to Manchester or Liverpool John Lennon airports

From Manchester airport a car/taxi journey is approx 1 hour 30 mins

From Liverpool John Lennon Airport a car/taxi journey takes 1 hour 20 mins

 

Cancellation of a booking

STANDARD ROOM RATE CANCELLATION FEES:

If a cancellation of a booking is made within 48 hours, 1 nights accomodation will be charged.

 

DISCOUNTED BOOKING:

If a discounted booking is made, (less than standard rates) no refund will be provided.  

 

Where is the nearest bus / train station?

The main bus and train stations are 4 minutes walk away.  

You can get a direct train from Rhyl to London Euston and it takes 2 hours 36 minutes.

 

Do you have parking facilities?

We have ample secure off road parking - and it's free!

 

What is the property address?

33 Brighton Road, Rhyl LL18 3HL

 

I need assistance

Call us on:      07776 073306

 

 

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